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Cascade Hospital for Animals
6730 Cascade Road, SE
Grand Rapids, MI 49546

(616) 949-0960
(616) 949-2688 (fax)

Hours
Mo - Th

7:30 am

-

7:00 pm
Friday

7:30 am

-

6:00 pm
Saturday

8:00 am

-

5:00 pm
Sunday

10:00 am

-

5:00 pm
Doctors' hours by
appointment only

CHFA's Spring 2008 Newsletter

You’re invited to a FREE Kitten Care Seminar! Click here for details!

Click here for important update on Kennel Cough!
Join us on 6/14/2008 for the 
2nd annual Healthy Paws / Healthy Cause Fun Run/Walk!

Click here for details!


New Client?
Please Click Here
Please click to take our survey and let us know how well we are doing for you.

 How reliable are Internet Pharmacies?


Cascade Hospital for Animals will no longer honor a prescription request from Pet Med Express. We regret any inconvenience this may cause. Hopefully this letter will clarify our position.

There are three major differences between purchasing products from Cascade Hospital for Animals and Internet Pharmacies:

Quality of Product

· Products sold over the internet may have been warehoused in unregulated storage facilities for extended periods of time at temperatures not recommended by the manufacturer.

· Some internet pharmacies purchase drugs illegally from foreign countries. These drugs may not meet FDA or EPA standard regulations. Novartis Animal Health and several other drug manufacturers have filed lawsuits against internet pharmacies for illegally selling unapproved versions of their products. For additional information check this link to the news magazine of veterinary medicine: dvm

· Attorney Generals from numerous states are investigating and/or have filed suits against Pet Med Express. These allegations are based on frequent improprieties in filling prescriptions. We will no longer honor a prescription request from Pet Med Express based on their alleged unethical and illegal practices.


Product Guarantees

· Drug manufacturers guarantee 100% product satisfaction only on products purchased exclusively through veterinary clinics. In addition, manufacturers’ rebates are honored only on purchases made at veterinary clinics.


Record Keeping

· Cascade Hospital for Animals always provides appropriate information to you on administering medication. Medicines sometimes require pre-testing or laboratory monitoring of your pet to prevent an adverse reaction. All prescriptions filled by us are documented in your pet’s health history records for future references.


Cascade Hospital for Animals offers competitive pricing on our products. We offer free shipping on the purchase of a twelve-month supply of heartworm preventive and charge minimal postage on all other purchases/mailings. At this time we will honor prescription requests from other internet pharmacies provided they give us proper documentation. A written copy of your pet's prescription is always available upon request.

The veterinary medical team of Cascade Hospital for Animals is committed to the health and well being of your pets. Thank you for your confidence in us and we look forward to a long relationship with you and your pets.

The Staff of Cascade Hospital for Animals

©2006-2008 Cascade Hospital for Animals / 6730 Cascade Road, SE / Grand Rapids, Michigan 49546 / PH: (616) 949-0960 / FX: (616) 949-2688 / Contact Us
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